About this episode
Today I’m joined by Andrew Habberstad, CEO at Habberstad Auto Group.
We unpack how a single relationship led to a $7,000 BMW franchise. Andrew breaks down generational continuity, smart expansion, and why listening to peers can quietly reshape a dealer’s entire future.
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Topics:
02:09 What defines the dealership business?
05:00 What are key leadership strategies?
15:22 How does a dealership retain employees?
25:22 What defines customer service excellence?
26:07 Which technology investments are innovative?
27:57 How can the in-store experience be elevated?
31:56 How do family dynamics affect the business?
37:05 What are Andrew's future goals?
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