About this episode
This one’s a game changer. A single court ruling just made it easier for customers and insurers to come after MSPs after a breach—and harder for you to get out of it. If you haven’t looked at your contracts and security stack lately, now’s the time.
=== Why Listen
Breakdown of the Delaware Supreme Court decision and why it matters
How one breach can turn into multi-client litigation
Why cyber insurance carriers (like Travelers) are coming after MSPs
The shift from “best practices” to legal standards (MFA, encryption, patching)
Contract gaps that could expose your business
Practical steps to reduce liability today
=== Companies / Vendors / Products Mentioned
Delaware Supreme Court Ruling: https://www.itbusinesspodcast.com/downloads/delaware-travelers-blackbaud/
Travelers (Travelers Insurance): https://www.travelers.com
Blackbaud: https://www.blackbaud.com
Delaware Supreme Court: https://courts.delaware.gov
=== Chapters
00:00 Introduction
01:42 What happened in the Blackbaud case
02:33 The big legal shifts MSPs need to know
04:31 Courts are defining ‘commercially reasonable security’
06:23 Cost and insurance implications
08:30 What MSPs should fix in their contracts
11:26 What MSPs should fix in their security stack
14:08 Bottom line
=== SPONSORS:
Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker
Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/
Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip
Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid
Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready
=== SHOW MUSIC:
Item Title: Upbeat & Fun Sports Rock Logo
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