About this episode
Client involvement is critical in any building project, but this can be a double-edged sword. We need our clients engaged and to manage their expectations, particularly given how much information/stuff is available online. The boys each give their perspective on the importance and the corralling required for client involvement. Pete's Resource(s):- Custom Builder May 2006 - "Guiding Customer Expectations" - https://www.custombuilderonline.com/guiding-customer-expectations
