How Shadow AI Is Changing Cybersecurity and Insider Risk
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How Shadow AI Is Changing Cybersecurity and Insider Risk

23:47 Mar 20, 2026
About this episode
Raj Koo, CTO at DTEX, joins The Tech Trek for a sharp conversation on insider risk, shadow AI, and why security teams need a more modern way to think about intent. This episode is worth your time if you are trying to understand how AI is changing cyber risk, why non malicious behavior can still create major exposure, and what it takes to protect the business without slowing down innovation. Raj explains why the old approach of blocking known bad behavior is no longer enough. As employees bring personal AI tools into the workplace, security teams are dealing with a new reality, one where productivity gains, agentic workflows, and data exposure are all colliding at once. In this episodeWhy DTEX focuses on inferring intent, not just catching exfiltrationWhy shadow AI is different from shadow IT, and harder to controlHow non malicious employee behavior can become the biggest insider risk categoryWhy agentic AI raises the stakes for visibility and governanceHow mature insider risk programs are shrinking response times even as costs rise Timestamped highlights00:00 Raj Koo on inferring intent in cybersecurity01:59 Why early warning signals matter more than the exfiltration point04:38 The rising cost of insider risk06:25 How shadow AI became a major non malicious risk08:13 Why shadow AI is more complex than shadow IT17:53 Detection times are improving, but the cost problem is getting worse Standout lineSecurity has a chance to stop being seen as the function that blocks productivity and start being seen as the function that helps the business adopt better tools safely. Practical takeawayIf your team is dealing with AI adoption in the wild, start with visibility before judgment. Understand which tools people are using, what they are using them for, and where the real risk sits before defaulting to blanket restrictions. Link to 2026 Cost of Insider Risks Global Report: https://ponemon.dtex.ai/Follow The Tech Trek for more conversations with builders, operators, and technology leaders shaping how modern companies work.
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