About this episode
At 21 years old, Alex Hashash was managing 15 people and 18,000 hours of temporary nurses every single week.By his early thirties, he had 120 staff. Most of them offshore.But it didn't start with a playbook. It started with 3 am phone calls, traumatic Blackberry ringtones, and weekend rotas that never seemed to end.When his company decided to build an offshore capability, Alex didn't manage it from a distance.He moved to India for eight months to build the team from scratch.Night shifts. Culture clashes. Teaching people who'd never worked in recruitment how to fill nursing shifts at 2 am UK time.He's spent over a decade learning what separates the founders who make offshore work from those who give up after six months.Most treat it like a cost-cutting exercise. They hire one remote person, hope for the best, and blame the model when it fails.Alex took the opposite approach."If someone makes a mistake, it's really easy to blame them because they're so far away. But if that was a colleague on your desk, would you be as harsh?"The problem isn't the talent. It's the leadership.This week on The RAG Podcast, Alex tells the full story.We cover:Why most recruitment founders fail at offshore within six months How to build culture when your team is thousands of miles away The biggest mistake UK consultants make when managing offshore staff Why hiring people without recruitment experience often delivers the best ROI How to structure probation and promotional targets for offshore hires The leadership buy-in you need before going offshore How he scaled to 120 staff with the majority based offshoreThis isn't theory. It's a decade of hard-won experience across three continents.If you've ever wondered whether offshore could work for your agency - or why your previous attempt failed - this episode has the blueprint.--------------------------------------------------------------------Episode Sponsor: AtlasAdmin is a massive waste of time. That's why there's Atlas, the AI-first recruitment platform built for modern agencies.It doesn't only track CVs and calls. It remembers everything. Every email, every interview, every conversation. Instantly searchable, always available. And now, it's entering a whole new era.With Atlas 2.0, you can ask anything and it delivers. With Magic Search, you speak and it listens. It finds the right candidates using real conversations, not simply look for keywords.Atlas 2.0 also makes business development easier than ever. With Opportunities, you can track, manage and grow client relationships, powered by generative AI and built right into your workflow.Need insights? Custom dashboards give you total visibility over your pipeline. And that's not theory. Atlas customers have reported up to 41% EBITDA growth and an 85% increase in monthly billings after adopting the pla
