About this episode
97% of business deals aren’t made in isolation—they’re forged through partnerships, trust, and strategic alliances. In this dynamic episode of the Learn-It-All™ podcast, host Damon welcomes executive coach, serial founder, and former soldier Phil Hayes-St Clair for a candid conversation on transforming leadership and unlocking growth. From a pivotal military transition to scaling eight companies, Phil reveals the real secret behind global commerce: high-trust partnerships. Together, they unpack why most leaders struggle with alliances, how to make your people feel they belong, and the IDEAL framework that has guided Phil’s career success. If you’re curious about building high-performing teams or leveraging partnerships to scale—this episode is your playbook for leadership and growth. In this episode, you’ll learn: Why great leaders must first be great followers—and how Phil’s military experience shaped his approach How to make new hires feel at home during their first week (not just day one) Tips for hiring: Why clear communication and “frontline bias” matter more than technical skills The IDEAL partnership framework: Six steps to building alliances that last Why 97% of global commerce depends on partnership (and how you can harness it for your business) How to coach specialists into stronger communicators and why self-awareness is the ultimate leadership unlock Timestamps: 00:00 – 97% of global commerce runs on partnerships 00:31 – Meet Phil Hayes-St Clair: military to executive coach 02:05 – Great leaders are great followers first 03:30 – Phil’s identity shift: brotherhood to banking cubicle 05:08 – What Phil looks for in leaders: perceptiveness + humanity 07:12 – From “feeling new” to feeling like you belong (school metaphor) 08:09 – How to onboard new team members in their first week 10:16 – Interviewing for authenticity & finding your next play 12:11 – How to build employees up for their “next success” 14:17 – Why doubling down on strengths beats chasing passions 15:59 – What Phil hires for: communication and frontline mindset 18:40 – Can specialists become better communicators? 21:00 – Why confused teams are a communication problem (not theirs!) 24:01 – Leaders: are you setting your team up to do their “life’s best work”? 26:28 – Making mistakes as a leader: how vulnerability builds trust 29:18 – New leadership
