About this episode
You use ChatGPT. But being an AI-powered PM means also using AI agents.In my slack poll, only 2% of you said you use AI agents for productivity. So I want to break that down and make it dead clear: 1) why you should use AI agents and 2) how you should build them.So in today’s episode, I’ve brought in Jacob Bank, former Director of PM at Google (Gmail, Calendar) and now CEO of the AI agent builder company Relay.app.He shares all his secrets - his 12 agent EA, his 40 agent marketing team, and his agent to synthesize agent updates. I hope you enjoy.----? Thanks to our sponsors:Miro: The innovation workspace is your team's new canvasJira Product Discovery: Plan with purpose, ship with confidenceMobbin: Discover real-world design inspirationProduct Faculty: Product Strategy Certificate for Leaders (Get $550 off)----? Timestamps:00:00 Intro01:49 Meet Jacob: The AI Agent Pioneer02:18 Managing Agent Notification Overload04:13 Current AI Agent Limitations Explained06:59 Relay's Growth & Bootstrap Strategy10:25 The Bull Case for AI Agent Market15:14 Ads17:18 Who's Adopting AI Agents Fastest20:46 Top 10 AI Agent Use Cases for PMs22:48 Choosing the Right Agent Platform28:44 Jacob's 55-Agent Marketing Team Breakdown31:47 Ads34:45 Building AI Agents Into Your Product38:10 MCP Protocol & Future of APIs41:43 Why Jacob Left Google Director Role44:25 Brutal Truth: PM-to-Founder Reality Check48:52 Outro----Key Takeaways1. Real agents need five components working togetherIntelligence (LLM), Knowledge (proprietary data), Memory (interaction history), Tools (APIs that change world state), Guardrails (validation and safety). Most "agents" are just LLM wrappers missing the other four components.2. No-code tools compress development cycles 100xLangflow + v0 enable 30-minute prototype-to-production workflows. Build competitive analysis agents live on screen. The cost barrier disappeared while customers still can't articulate what they want until they see it working.3. Cart-before-horse development beats traditional PM processSkip months of research. Build worki
