About this episode
Today's EpisodeWhat makes AI agents different from chatbots?That’s the question we break down from every angle with today’s guest.Armand Ruiz, VP of AI Platform at IBM, who has been in AI for 16 years and has become one of the most-followed AI voices on LinkedIn.Armand leads AI platforms at IBM, building the building blocks for enterprises to build AI agents securely. He spends his time meeting with CIOs from the biggest brands who all have AI as their number one priority - and agents as one of their core components.In our conversation, he breaks down:* How AI agents differ from the chatbots we know* The four-step framework every agent needs* Why RAG systems power 90% of enterprise AI* How product management changes when agents do the work----Check out the conversation on Apple, Spotify and YouTube.Brought to you by:* Kameleoon: AI experimentation.* The AI Evals Course for PMs & Engineers: You get $800 with this link* Vanta: Automate compliance, manage risk, and prove trust* Amplitude: Try their 2-min assessment of your company’s digital maturity* Product Faculty: Product Strategy Certificate for Leaders (Get $550 off)----Timestamps00:00 Intro02:39 What Makes AI Agents Special04:40 The Four Steps of AI Agents07:14 AI Agent Development Frameworks12:59 RAG Explained16:55 ADS18:46 Common RAG Mistakes26:48 Managing Multiple AI Agents31:39 ADS33:57 How AI Changes Product Management37:43 Problem Investigation vs Feature Factory41:22 Roadmap to Build AI Agents43:30 Can Open Source AI Win?51:39 IBM's AI Strategy59:32 Career Journey: Intern to VP1:02:36 Building 200K LinkedIn Followers1:08:18 Outro----Key Takeaways1. AI Agents vs Chatbots: Chatbots respond to queries while agents execute complete workflows. The difference between getting suggestions and getting finished work.2. Four-Step Agent
