About this episode
Do you want to use AI without losing trust? What frameworks help build trust and manage AI responsibly? Can we really create trust while using AI?In this episode of the FIT4PRIVACY Podcast, host Punit Bhatia and digital trust expert Mark Thomas explain how to govern and manage AI in ways that build real trust with customers, partners, and society.This episode breaks down what it means to use AI responsibly and how strong governance can help avoid risks. You'll also learn about key frameworks like the ISO 42001, the EU AI Act, and the World Economic Forum’s Digital Trust Framework—and how they can guide your AI practices.Mark and Punit also talk about how organizational culture, company size, and leadership affect how AI is used—and how trust is built (or lost). They discuss real-world tips for making AI part of your existing business systems, and how to make decisions that are fair, explainable, and trustworthy.💬 Whether you're a business leader, a privacy professional, or someone just curious about the future of AI, this episode gives you a clear, simple guide to managing AI with trust at the center.KEY CONVERSATIONS00:01:45 Define Digital Trust and Digital Environment 00:03:35 Is AI disrupting the Digital Trust? 00:10:18 Governance and Management and Frameworks 00:17:00 Integrating Digital Trust into Governance 00:19:15 The Importance of Digital Trust in Business Relationships 00:23:49 Frameworks and Governance in AI 00:29:20 Human Leadership and AI Decision-Making 00:30:44 Contact Information of Mark Thomas ABOUT GUEST Mark Thomas is an internationally known Governance, Risk, and Compliance expert specializing in information assurance, IT risk, IT strategy, service management, cybersecurity, and digital trust. Mark has a wide array of industry experience including government, health care, finance/banking, manufacturing, and technology services. He has held roles spanning from CIO to IT consulting and is considered a thought leader in frameworks such as COBIT, DTEF, NIST, ITIL and multiple ISO standards. Mark is also a two-time recipient of the ISACA John Kuyers award for best conference contributor/speaker as well as an ISACA Hall of Fame recipient in 2024. He is also an APMG product knowledge assessor for the CGEIT, CRISC and CDPSE certifications.ABOUT HOST Punit Bhatia is one of the leading privacy experts who works independently and has worked with professionals in over 30 countries. Punit works with business and privacy leaders to create an organization culture with high privacy awareness and compliance as a business priority. Selectively, Punit is open to mentor and coach professionals. Punit is the author of books “Be Ready for GDPR' which was rated as the best
