About this episode
Ex-Secret Service interrogator DESMOND O’NEILL reveals the 4-step formula for difficult conversations, how to decode narcissism, the secret to communication and real connection - AND debunks the biggest myths about interrogation!Desmond O’Neill is a former special agent for the US Secret Service with over 30 years of experience in negotiation and interrogation. He has worked for the High-Value Detainee Interrogation Group (HIG) training and conducting research on interrogation, and is a co-instructor for the online platform ‘Beyond Bulletproof’, covering influence, communication, and confidence.He explains:??Why you should never label someone a narcissist??The No.1 habit silently ruining your communication??Why “me me me” syndrome is sabotaging your relationships??How gaslighting really works, and how to shut it down fast??Why your brain lies to you when emotions take over00:00 Intro04:48 What Are Your Experiences?06:23 Experience With Violent Interrogation08:34 How Do I Have a Difficult Conversation?09:58 How to Spot When Someone Is Gaslighting You11:19 PLAN Framework14:58 The Hardest Conversations You've Had to Navigate19:40 If They Do This, They're Lying21:52 Be a Better Listener24:08 Controlling Comes From Listening, Not Talking24:33 Asking Questions28:38 Obvious Body Language to Look Out For31:28 Finding Resolution With People33:38 What if They Start Insulting You35:31 How to Keep Your Emotions in Check37:07 How to Stay in Control40:11 Me Me Me Syndrome43:06 Ads44:08 How to Get Someone to Open Up46:30 The Difference Between Manipulation and Influence48:49 Influencing People51:27 How to Build Trust55:03 How Do You Get Trust Back?55:27 How to Be a Great Leader56:36 Making Decisions1:01:02 Own Your Decisions1:05:29 Ads1:07:39 Building Rapport1:11:47 Main Takeaways1:13:33 Don't Tell People You Understand1:17:14 What Decision Do You Most Regret?You can learn more about ‘Beyond Bulletproof’, here: https://bit.ly/43SKyMW The Diary Of A CEO:??Join DOAC circle here - https://doaccircle.com/ ??Buy The Diary Of A CEO book here - https://smarturl.it/DOACbook ??The 1% Diary is back - limited time only: https://bit.ly/3YFbJbt ??The Diary Of A CEO Conversation Cards (Second Edition): https://g2ul0.app.link/f31dsUttKKb ??Get email updates -
