Innovation vs Transformation: What’s the Difference?

Innovation vs Transformation: What’s the Difference?

16:34 Sep 10, 2025
About this episode
What’s the real difference between innovation and transformation—and why do so many leaders get it wrong? ? In this episode, Kat and Pete break it down with simple analogies (including The Wizard of Oz ?), real-world examples like Kodak, Netflix, and Uber, and a few laughs about gym memberships and ruby slippers along the way. Key insights you’ll learn: ? Why innovation = new ways of doing things (products, services, customer experience) ? Why transformation = the cultural, process, and technology shifts that make innovation stick ? The dangers of “innovation without transformation” (and vice versa) ? Practical tips for executives: how to measure success, empower people, and balance both for sustainable growth Whether you’re a CEO, business leader, or transformation strategist, this conversation will help you rethink how to drive change, embrace AI, and build future-ready organizations. --- Hosted by ServiceNow's human agents: Peter McDonnell, Chief Transformation Officer and Katrina Read, Director of Transformation APJSee omnystudio.com/listener for privacy information.
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