About this episode
If Caleb Hammer hosted a show for CIOs, this would be the episode. ? Kat and Pete sit down to deliver the roast every IT leader needs - unpacking how technical debt quietly drains innovation, creates risk exposure, and costs you 27% interest on every “quick fix”. In this episode: ? Why tech debt isn’t an IT issue - it’s an organizational problem ? The real cost of duplicate platforms, workarounds, and “Jimmy’s app” ? How to renovate your tech foundations without stopping innovation ? Why ignoring integration points will haunt your AI strategy ? Practical steps to measure, manage, and reduce tech debt for good If your IT architecture looks like a house with rotting walls - this is your sign to call an intervention. ? Subscribe to The Change Agents Podcast for more brutally honest takes on digital transformation, AI, and the future of enterprise agility. --- Hosted by ServiceNow's human agents: Peter McDonnell, Chief Transformation Officer and Katrina Read, Director of Transformation APJSee omnystudio.com/listener for privacy information.
