About this episode
There are five generations in the workforce today, and every one speaks, communicates, and collaborates differently. You have to meet them all where they are—generally in their homes behind screens. While your personal brand used to be based on how you interacted with people in the real world, now, what happens on screen is your brand, and you need to invest in it. In this episode of The Bridgecast, Scott interviews Patrick Kelley, Distinguished Architect at Zoom, who shares insights on optimizing online meetings and video conferencing. Patrick — also known as The Tattooed Nerd — discusses his background in technology, his role at Zoom, and the importance of audio and video quality in virtual communication. He’s an expert on the tools you likely use daily to communicate with peers, customers, and prospects. He provides practical tips for improving meeting etiquette, lighting, and background setup, emphasizing the need for both employees and employers to invest in quality equipment. Zoom helps people stay connected so they can get more done together. They set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but they didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center, and more, they bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. Topics discussed in this episode: