About this episode
Today on the Salesforce Admins Podcast, we talk to Gaurang Mathur, Senior Product Manager on the AI App Development team at Salesforce. Join us as we chat about how Setup with Agentforce is changing the way admins create, modify, and understand formulas. You should subscribe for the full episode, but here are a few takeaways from our conversation with Gaurang Mathur. The massive scale of Salesforce Formulas If you're like me, you've spent more time than you'd like combing through your formulas for missing parentheses and commas. That's where this week's guest, Gaurang Mathur, comes in. As a Senior Product Manger on the AI App Development team at Salesforce, he's trying to make formulas a little easier for admins with Setup with Agentforce. According to Gaurang, there are 5 billion formulas executed on Salesforce each month. They're created, managed, and modified by 7 million admins and developers. The scale of formulas is truly massive, and they're a fundamental building block of Salesforce. However, that means they're difficult to work with, and that's where the Setup with Agentforce beta comes in. How Setup with Agentforce simplifies formulas We know that AI is really good at summarizing, debugging, and processing large amounts of information very quickly. Setup with Agentforce lets admins harness those agentic powers to make formulas easier to work with. You can diagnose problems, change an automation, or add something new. Gaurang sees Setup with Agentforce as a game-changer for admins working with inherited orgs. If something isn't working or you need to make changes, you're usually spending hours wading through formulas to sort out what's essential and what's just buried tech debt. With the beta, you'll be able to get a helping hand from an AI agent that can validate, describe, and even fix your formulas. Instead of having to figure out what does what, you can focus on making decisions and building something that works faster than ever before. What's next for AI in Salesforce As far as what's coming next, Gaurang thinks that AI will continue to amplify what we can build in Salesforce. As he points out, we've actually been using AI for almost a decade in things like navigation apps, recommendations, and even autocorrect. There's no reason to be intimidated. Looking forward, his team is looking at ways to use AI to collect feedback and make adjustments that make it even easier to work with and more powerful for users. Make sure to listen to the full episode for more from Gaurang about formulas and Setup with Agentforce. And don't forget to subscribe to the Salesforce Admins Podcast so you never miss an episode. Podcast swag
