About this episode
Today, we're breaking down the EAR Method, a powerful conflict de-escalation technique that calms 90% of upset people within 30 seconds. We explain what EAR stands for, review the research proving the EAR method to de-Escalate any personal or workplace argument works, then give you a simple framework to use it the next time workplace tension threatens to kill your productivity and relationships.STUDY CITATIONSUmashankar, V. (2014). Conflict Resolution Through Training on Emotional Intelligence and Empathy in a Workplace-An Empirical Study. Research in Business and Management, 1(2), 79-94. https://doi.org/10.5296/rbm.v1i2.5865Eddy, B. (2021). Calming Upset People with EAR: How Statements Showing Empathy, Attention, and Respect Can Quickly Defuse a Conflict. Unhooked Books. CONNECT WITH US Read the Weekly EDGE Newsletter to Boost Your Productivity. It's FREE!Over 24,225 listeners and counting! If you have an amazing productivity tool or app that will make people more productive please reach out to us at b at brandon c white dot com OTHER GREAT PODCASTS ON THE BEST PODCASTS NETWORK MARKETING Podcast How to Write a Business Plan Podcast The EDGE - Long form conversations worth listening. Thanks for listening to the productivity podcast for your daily dose of productivity to be your best self!
