About this episode
Send a textWe explore Jody's 21-year path from reception to founder, why she stepped away to reset, and how she returned to support a modern, low-overhead property management business with real support and smarter systems. The conversation challenges sales-first thinking and shows practical ways to protect mental health, retain talent, and grow through partnerships.• early career moves across reception, trust accounting, assistant PM and head of department• stepping out for personal reasons and returning with renewed purpose• mental health, flexible time off and genuine cover for phones and emails• why strong heads of department change culture and retention• sales principals trusting PM experts and setting sustainable workloads• PM as a core business asset requiring reinvestment• Zebra PM membership model, costs, tech stack and freedom of tools• boutique growth via sales-only partnerships and warm referrals• Coffee Convos community and Speakeasy Saturdays for safe networking• practical steps for PMs considering business ownershipPlease reach out to Jodie on Instagram at The Zealous PM or on Facebook at Jodie Hingst to connect, ask questions, or join a Coffee Convos near youPM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTUREWe believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive. This podcast is sponsored by MyConnect.Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au This podcast is kindly sponsored by The Efficiency Co.We are a dedicated consultancy, training, and support partner for innovative real estate organisations.Specialising in agency operations, team development and technology integration, we provide the insight, support, and training to maximise your performance.Our toolbox includes 1:1 Coaching for industry pros, 1:1 Personal Strategy Sessions, Team Engagement Workshops and Bespoke Agency ConsultationSupport the show
