About this episode
Welcome back to Season 12 of the Neuroscience Meets Social and Emotional Learning podcast! In episode number 340, host Andrea Samadi speaks with John Ford, an experienced workplace mediator and author of "Peace at Work: The HR Manager's Guide to Workplace Mediation." With a wealth of expertise in conflict resolution, emotional intelligence, and soft skills training, John shares his journey from practicing law to becoming a mediator. He discusses the importance of trust, effective communication, and addressing conflict head-on in both personal and professional settings. Discover practical tools like talking sticks and empathy cards, and learn how to apply neuroscience and emotional intelligence to navigate conflicts and improve workplace dynamics. Don't miss this insightful conversation that bridges the gap between science and everyday application!
Watch our interview here https://youtu.be/NShwQio_QAk
EPISODE #340 with John Ford on “Peace at Work: Connecting Emotional Intelligence to Conflict Resolution” we will cover:
? The importance of acquiring Emotional Intelligence Skills for conflict resolution in our workplaces of the future.
? The influencers who inspired John Ford's work (Daniel Goleman, John Gottman, Ken Cloke and many more.
? Tools and resources to support Conflict Resolution in our workplaces.
On today's episode #340, we welcome John Ford[i] BA. LLB (UCT) Founder, Author of Peace at Work: the HR Manager’s Guide to Workplace Mediation, who is an experienced workplace mediator and works as a Conflict Resolution Coach and Workplace Mediator. He’s also a past president of the Association for Dispute Resolution of Northern California and served as managing editor for Mediate.com for over 10 years. Currently, he teaches negotiation and mediation through UC Law SF (formerly UC Hastings).
When I saw the work John has been doing, providing soft skills training on communication, conflict resolution, emotional intelligence, assertion, negotiation, mediation, dealing with difficult behavior, customer service, nonverbal communication, de-escalation, stress management, diversity and inclusion, I knew I had to have him on the podcast. I saw the importance of teaching our next generation of students these important social and emotional learning skills over 25 years ago, working with 12 teenagers, who turned their results in school, sports and their personal lives around, in a matter of weeks. I had to learn more about John Ford’s pathway that took him from practicing law, to working on workplace mediation, training others in these important emotional intelligence training skills.
Let’s meet John Ford, and see what we can learn from his vast experience with conflict resolution to see how he gains trust, with a calming effect in the most difficult and te
