About this episode
Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM John Rood shares how organisations can unlock real value from AI by balancing innovation, governance, and compliance. Learn why robust frameworks, practical training, and a bottom-up approach are key to sustainable AI adoption and risk management. ? Full Show Notes https://www.microsoftinnovationpodcast.com/792 ?? What you’ll learn How to implement effective AI governance without stifling innovation Practical steps for building an AI management system The role of ISO 42001 and the EU AI Act in compliance Strategies to drive AI adoption and avoid shadow AI How to design ongoing AI literacy programmes for all staff ? Highlights “A poorly designed policy, I think, does stifle innovation. I think a well-conceived policy manages that trade-off.” “Shadow AI happens because organisations go buy an AI product and then lock it down.” “Our first recommendation… is that you’ve got to have someone to champion AI initiatives.” “Most organisations will start either from ISO 42001, or… the NIST AI risk management framework.” “The idea is we’re not just trying to put together a set of policies… What we’re trying to create is a living process.” “A great AI management system defines who has to get trained in what, and then make sure that actually happens on a regular basis.” “If your customers knew how you treat their data, they might not be your customers anymore.” “The top-down programmes tend to go poorly, whereas the… bottom-up programmes tend to do much better.” “When we are able to empower more people… we start to build the organisation’s muscle.” “The first step… is always regulatory.” “EU AI Act is written… to be extraordinarily broad.” “At the top of the pyramid, there’s a certain set of fairly robust training or literacy requirements that should be for whoever’s actually making the AI.” ? Mentioned ISO 42001: https://www.iso.org/standard/42001 EU AI Act: https://artificialintelligenceact.eu/the-act/ NIST AI risk management framework: https://www.nist.gov/itl/ai-risk-management-framework GDPR: https://gdpr.eu/ ?Keywords ai governance, iso 42001, eu ai act, compliance, shadow ai, risk management, ai management system, ai literacy, bottom-up adoption, regulatory, data privacy, nist framework Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and cons
