About this episode
Send us Fan MailIn this episode of the AI Advantage series, Matt talks with Nikki Eatchel, Chief Assessment Officer at Prometric, about how AI and VR are transforming high-stakes testing across healthcare, finance, IT, and more. Nikki breaks down why generic LLMs aren’t enough for secure, bias-aware assessment, how specialized, closed models speed up item creation without sacrificing validity, and where a “human at the helm” still matters. We get into VR scenarios for durable skills like empathy and clinical intake, AI-assisted job task analyses that uncover emerging skills, ethical proctoring and data sovereignty, and why the real issue isn’t a talent gap—it’s a talent identification gap. Support the show
