About this episode
In this episode, Dr. Barbara Hales talks with Dr. Michael Neal about building the best hiring system for doctors.
Neal, founder of Build My Team, shares how his company streamlines the hiring process for healthcare practices by finding top-tier talent without the usual hassle.
He explains how their system uses surveys, cognitive and personality assessments, and video interviews to narrow hundreds of applicants down to the most qualified and culturally compatible.
The approach focuses on hiring for attitude and alignment with core values—not just resumes—saving doctors from costly hiring mistakes.
Neal points out that most healthcare providers aren’t trained in hiring, often leading to poor results, burnout, or high turnover.
He shares that his company takes the guesswork out of hiring by providing pre-vetted candidates for interview, making the process stress-free and efficient.
With a 93% retention rate, Build My Team proves that a strategic hiring system can lead to long-term team satisfaction and stronger practices.
Key Takeaway:
“Doctors are great at practicing medicine—not hiring. That’s where we come in—to help them build a team they can trust, so they can focus on what they do best.” – Dr. Michael Neal.
Connect with Dr. Michael Neal:
Website: www.BuildMyTeam.com
Email: info@buildmyteam.com
LinkedIn: linkedin.com/in/dr-michael-neal
Connect with Barbara Hales:
Twitter: @DrBarbaraHales
Facebook: facebook.com/theMedicalStrategist
Business website: www.TheMedicalStrategist.com
Show website: www.MarketingTipsForDoctors.com
Email: info@TheMedicalStrategist.com
YouTube: TheMedicalStrategist
LinkedIn: www.linkedin.com/in/barbarahales
Books:
Content Copy Made Easy
14 Tactics to Triple Sales
Power to the Patient: The Medical Strategist
TRANSCRIPTION (195)
Introduction
Dr. Barbara Hales: Welcome to Marketing Tips for Doctors, the podcast that gives you powerful insights to grow your practice and elevate patient care. I’m your host, Dr. Barbara Hales, and today we have a truly inspiring guest — Dr. Michael Neal. He’s the founder and CEO of Build My Team, a unique service helping healthcare practices streamline their hiring process using science-based strategies. In this episode, we’ll explore Dr. Neal’s journey from family medicine to en