About this episode
Dr. Nelva Lee’s journey from Panama to becoming a leading voice in medical interpreting is a story of resilience, leadership, and purpose. As the CEO and Founder of MiTio, she helped shape national certification standards for medical interpreters and continues to advocate for language access as a core component of quality healthcare.In this episode, Dr. Lee explains why even patients who speak some English may not fully understand medical terminology, how hospitals expose themselves to risk when they rely on untrained interpreters, and why language access should be treated as a safety requirement rather than a cost center.Robin and Dr. Lee also discuss the promise and limits of AI in healthcare communication, and why human expertise and cultural understanding remain essential in life and death situations.? Watch the full video episode on YouTube:https://youtu.be/808bgKP1oFY
CreditsHost: Robin Ayoub, Founder, Localization Fireside ChatConnect and watch moreWebsite: www.L10NFiresideChat.comSpotify: https://open.spotify.com/show/5OoURgc29R31XPGzOWL9iXBe a guest: https://calendly.com/robin-ayoub/localization-fireside-chat-podcast-recordingLinkedIn: https://www.linkedin.com/in/robinayoub/Support the showShare the episode with a friend. Subscribe on YouTube and Spotify. Leave a short review.DisclaimerViews are for education and discussion. Apply judgment in your own context.Tags#L10NFiresideChat #localization #hiring #recruiting #leadership #ai Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
