About this episode
I don’t want to pretend like I know how every business works—because I don’t. But in my experience, with my own business, I truly believe the most important thing is being fully present. You have to live in the business. I just don’t see how this can be done remotely. Even if it could, I think there’s so much value—in terms of company culture and team morale—in working alongside your people. If a truck shows up and there's a lot of work to do, you jump in and help unload. If there’s trash on the floor, you pick it up. As a business owner, you lead by example.
