About this episode
Today's guest, Jennifer Ramsey, has not only mastered the art of creating stunning personalized spaces but also seamlessly incorporated furniture sales in her design process – a feat that has increased her furniture sales to a new height. In this episode, Jennifer talks about her strategic approach to design and furniture sales that has transformed the way her clients experience the design journey.In this episode, they discuss:Jennifer's journey from working for a luxury designer to starting her own businessJennifer's remodeling projects with Tankersley construction Incorporating furniture sales into her design servicesHer client inquiry process and how she communicates costs upfrontThe importance of discussing the budget during initial client callsJennifer’s experience with Sandler Sales System and how it helped her improve her sales processUsing investment guide to set client expectationsJennifer's approach to setting client expectations for minimum purchasing, especially for furnitureThe importance of identifying client pain points during the initial conversation to build trust and tailor her services to meet their specific needsUsing permission statements like “If at any point I’m not a good fit for you, or you’re not a good fit for me, is it okay if we say that to each other?” to establish trust and an open dialogueHandling client's budget fatigue during a projectSetting expectations with clients around furniture and window treatments How using Buildertrend allows contractors to be more organized and also facilitates better coordination with designersThe power of using phrases like, "I don't do unfinished work” to indicate that all phases of the design, including the purchasing part, are scheduled and integrated into the overall project planPosting about her furnished spaces on social media and attracting new clients from itMentioned:Jennifer Ramsey Interiors’ Website: https://jenniferramseyinteriors.com/ Follow Jenn on Instagram: https://www.instagram.com/jenniferramseyinteriors Episode 105 A Conversation with Tankersley Construction: https://podcasts.captivate.fm/media/d137f52d-bc81-4f53-b0d2-6c19512c73f7/EP105-Hot-Young-Designers.mp3 Client Purchasing Guide: https://shop.hotyoungdesignersclub.com/products/client-pur
