Pulse Check: The Reputation Rethink — Pt. 1
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Pulse Check: The Reputation Rethink — Pt. 1

35:05 Feb 12, 2026
About this episode
Higher education’s reputation is being shaped by a familiar set of headlines: rising costs, political pressure, campus conflict, layoffs, and closures. It’s the story we keep hearing, and it’s loud.But in this episode, we ask: is that the story most people actually believe?In the first episode of this five-part Pulse Check series, host Day Kibilds is joined by Doug Edwards, Chief Strategy Officer at Ologie, and Dr. Cassie Dutton, Research Director at Ologie, to introduce The Reputation Rethink, Ologie’s national study on public perception of higher education.Together, they define what “reputation” really means in this research, explain who was included and why, and share the study’s most encouraging (and challenging) insight: people believe colleges and universities contribute real value to society beyond educating students, but they struggle to see that impact in their everyday lives. This episode sets the foundation for the five specific areas institutions can address to close that gap and reconnect with the public.Host - Dayana Kibilds (LinkedIn)With 15 years of experience, Dayana Kibilds has led award-winning work with universities around the world. An international keynote speaker and one of London, Ontario’s 20 Under 40, she is known for making complex ideas clear, practical, and possible. She loves to teach and share what she knows through her email book Mailed It!, as well as through her workshops, courses, her work with young professionals at the Council for Advancement and Support of Education’s Summer Institutes, and her weekly newsletter. A lifelong immigrant who grew up in six countries, Day is now happily Canadian and lives with her husband, Bruno, and son, Romeo.Guest - Doug Edwards (LinkedIn)Doug is a seasoned professional who’s dedicated his career to helping brands do more good for the world. With 20 years of experience across healthcare, education, cultural institutions, and non-profits, Doug helps senior leaders and marketing teams navigate their toughest brand related challenges. He thrives at the intersection of strategy, creativity, and design and currently serves as the Chief Strategy Officer at Ologie where he leads the research and strategy team. Guest - Cassie Dutton, PhD (LinkedIn)Cassie brings a unique perspective to her work, combining 10+ years of academic research and consumer insights experience. She’s conducted academic research on the immigrant experience, veterans perspectives on social issues, and public policy and worked with strategists and consumers at some of the world's largest brands. What ties this all together? A real passion for utilizing data to tell stories and get to the “so what.” As a qualitative
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