About this episode
Send a textBrian Fauver, Partner at Hargett Hunter Capital Management, joins Zack Oates to share how investors evaluate restaurant brands through the lens of guest experience. With nearly two decades of experience investing in hospitality, Brian explains why authenticity, hospitality, and emotional connection matter just as much as unit economics when building brands that last.Zack and Brian discuss: Why restaurants create powerful guest loyalty What investors look for beyond unit economics The difference between service and true hospitality Why authenticity cannot be manufactured How guest feedback protects brand trust as concepts scaleThanks, Brian!Links:https://www.linkedin.com/in/brian-fauver-1639471/https://www.linkedin.com/company/hargett-hunter/about/https://hargetthunter.com/
