About this episode
Send a textZack sits down with Peter Gaudreau, CEO of Tacodeli, to talk about scaling a beloved founder-led brand while protecting what matters most. Peter shares how ingredient integrity, empowered managers, and thoughtful packaging make hospitality show up both on premise and off. A real service recovery story shows what guest care looks like in action and how feedback fuels better leadership. Zack and Peter discuss: Balancing founder DNA with growth Why ingredient quality is a hospitality choice Designing catering and to go that presents well Training managers to own service recovery Using feedback to set weekly priorities Tenure, consistency, and trustThanks, Peter!Links:https://www.linkedin.com/in/peter-gaudreau-0b357521/https://www.linkedin.com/company/tacodeli/https://www.instagram.com/tacodeli/https://www.tacodeli.com/
