About this episode
Send a textJane Abell, Executive Chairwoman and Chief Purpose Officer of Donatos Pizza, joins Zack Oates live to discuss how leading with love and purpose has fueled Donatos' growth and guest loyalty. Jane shares how a people-first mindset, innovation, and agape capitalism shape every decision, from store operations to franchise relationships. She also explains how Donatos blends automation with hospitality to preserve their soul while scaling. Her insights offer a roadmap for brands that want to grow without losing their heart.Zack and Jane discuss:How Donatos stays true to its family business roots while innovatingWhy Jane believes in building companies on the power of loveThe role of automation in enhancing—not replacing—hospitalityHow they balance modern convenience with memorable guest experiencesLessons from leading through ownership changes and rapid growthWhy investing in people leads to lasting guest loyaltyThanks, Jane!Links:https://www.linkedin.com/in/janeabell/ https://donatos.com/ https://www.facebook.com/DonatosPizza/
