About this episode
🎙 Getting to Hell Yes! with Colleen Yeager | Building Resident-First BTR CommunitiesColleen Yeager, Chief Operating Officer at Quinn Residences, shares how she's scaling built-to-rent communities by listening to what residents actually want. From fenced yards and pet-friendly amenities to tech-enabled maintenance and community design, Colleen breaks down how data, operational excellence, and on-site teams drive Quinn’s “Hell Yes!” resident experience.👉 Why renters choose Quinn over buying👉 Why fences means fitness centers in BTR👉 How operations became a revenue driver👉 Designing for pets, people, and predictabilityIf you're in property management, development, or just want to learn how to create an unforgettable customer experience, don’t miss this one.🔔 Like, comment, and subscribe for more episodes of Getting to Hell Yes!#PropertyManagement #BTR #RealEstateInnovation #CustomerExperience #QuinnResidences #IrisCX #GTHY
