#122 AI Agents 2.0: Real-World Cases and the New UX Principles We Need

AI for Designers: 5-week Bootcamp 💻 Enrollment starts Sep 01 ✨ → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sign up for the ⁠waiting listIn this episode of Future of UX, we’re not just talking theory — we’re diving into real-world applications of AI agents already showing up in products people use every day. We’ll explore:Google’s Search AI Mode, which can book your dinner instead of just showing linksClaude Artifacts, transforming chat into an interactive co-creation workspaceMeta’s AI Studio Agents in WhatsApp and Instagram, sending proactive messages(Optional) Microsoft’s multi-agent orchestration in Copilot StudioWe’ll also look at the new UX principles these cases reveal — from delegation UX to proactivity UX, multi-agent UX, and moving from chats to workspaces. And I’ll compare them with the classic UX heuristics we’ve relied on for years, like visibility, control, and consistency.And a quick reminder: my course AI for Designers starts a brand-new round on September 15th. It’s a cohort-based bootcamp with weekly masterclasses, deep dives, and a hands-on project for your portfolio. Enrollment is only open for a short time — once spots are filled, it’s closed. Learn more at ai-for-designers.com.Resources:Jakob Nielsen’s 10 Usability Heuristics — still highly relevant when we think about AI agent UXFollow Future of UX on LinkedIn for updates and community insights✨ Enjoyed the episode? Share it with a friend or team, post it on LinkedIn or Instagram, and don’t forget to leave a review on Spotify or Apple Podcasts!I’d love to hear your feedback! Find us on Instagram ⁠⁠⁠@ux.patricia⁠⁠⁠ &  ⁠⁠⁠@futureofux_podcast ⁠⁠⁠or on LinkedIn ⁠⁠⁠Patricia Reiners⁠⁠⁠ & ⁠⁠⁠Future of UX⁠⁠⁠👉 0€ AI mini Training for Designers