Katie Dill: Quality Control
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Katie Dill: Quality Control

41:34 Feb 25, 2026
About this episode
What can flying teach us about software design?Katie Dill has built world-class teams at three iconic companies—Stripe, Lyft and Airbnb—proving that thoughtful design can shape quality at industrial scale.In this conversation with Soleio, Katie describes her winding path into technology and how fields as disparate as architecture and aviation shape her approach to leading design at Stripe.00:00 – Intro: It's All About Mileage02:18 – What Flying Teaches You About Design07:01 – From History to Design School10:30 – The IDEO Moment18:01 – Saying Yes to the Scary Thing19:46 – The Chair Pullback21:16 – The Gray Room at Airbnb25:47 – Breaking Down the Ivory Tower30:05 – Put In the Mileage33:35 – Beauty Builds Trust36:53 – Steam Gauges and Simple Systems38:53 – The Best Checkout in the WorldKatie Dill: Quality ControlFirst of Kind, S2:E3Hosted by Soleio and produced by Room 3: room3nyc.comFirst of Kind is powered by our sponsors:Framer — framer.comCursor — cursor.comVercel — vercel.comProfound — tryprofound.comWebsite: www.firstofkind.com𝕏: x.com/firstofkind_Threads: threads.com/firstofkind_Instagram: instagram.com/firstofkind_Hashtag: #FirstofKind
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