About this episode
With the administration signing the Consolidated Appropriations Act on February 3, 2026, extending Medicare telehealth flexibilities through December 2027, and patient demand driving unprecedented adoption, virtual care has moved from emergency response to fundamental transformation of clinical practice. Dr. Brandon Welch, founder and CEO of doxy.me, a platform facilitating 8 billion+ minutes of care across 1 million providers in 176 countries, examines how the proliferation of telehealth is reshaping medicine itself: clinical workflows, patient-provider relationships, access equity, and sustainable practice models. Drawing from his book Telehealth Success, Brandon delivers actionable strategies for healthcare leaders navigating the five pillars determining telehealth ROI: patient engagement, clinician efficiency, technology scalability, financial viability, and regulatory compliance in an era where patients expect care everywhere.
Five-pillar framework for achieving sustainable telehealth success across organizations
Financial sustainability models leveraging the two-year Medicare telehealth extension through 2027
Clinical practice transformation reshaping how medicine is delivered and experienced
Provider success strategies addressing burnout, workflow integration, and practice transformation
Access and equity insights from 176-country, 1 million+ provider implementation
Brandon Welch, MS, PhD, Executive Director, Telehealth.org, Founder & CEO of Doxy.me
Megan Antonelli, Chief Executive Officer, HealthIMPACT
