About this episode
Send a textIn this episode of Deep Learning with PolyAI, your host Nikola Mrkši? chats with Alex Brown to unpack what happens when AI takes over the administrative work that quietly defines modern healthcare. Instead of replacing doctors and clinicians, AI is reshaping everything around them: from documentation and scheduling to the workflows that consume hours of time.The conversation explores why healthcare resisted automation longer than other industries, why AI’s fastest wins are operational rather than clinical, and how removing administrative friction could improve experiences — for both providers and patients.Tune in to hear:Why healthcare’s biggest AI gains are operational, not clinicalHow admin-heavy workflows shape both provider burnout and patient experienceWhy “AI replacing doctors” misses the real opportunityWhat efficiency actually looks like in a healthcare contextWhere empathy still matters — and where automation clearly helpsIf you’re curious about where AI is quietly reshaping healthcare today, tune in, and let us know what you think. Follow PolyAI on LinkedIn Watch this and other episodes of the Deep Learning pod on YouTube
