About this episode
Send a text** Catch a replay of VOX here: https://poly.ai/vox-2024/ **Damien and PolyAI CEO Nikola Mrkši? as they rewind to Thursday, November 14th, covering the evolution and challenges of automatic speech recognition in voice AI and automation for contact centers, emerging trends in CX and customer satisfaction, and tips on boosting ops without sacrificing quality. Hear insightful recaps from industry leaders, such as Lauren Sullivan from Howard Brown Health and Jo Lai from Hopper, and get a sneak peek into the future of AI-driven customer service. Follow PolyAI on LinkedIn Watch this and other episodes of the Deep Learning pod on YouTube