Using Technology To Create Exceptional Customer Service
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Using Technology To Create Exceptional Customer Service

18:41 Aug 25, 2020
About this episode
Our Chairman, Andy Jervis, interviewed Sapna Shapero from our IT Team about her work in developing systems to make our businesses more efficient and deliver an even better customer experience. Sapna explains her financial services background, the achievements of her Team, and things they're planning for the future, as well as how our whole organisation has been affected by the Covid-19 situation.
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