About this episode
If you’ve ever wondered why people do the strange things we do, this episode is your new favourite rabbit hole!Today we have Phill Agnew on the show, the mind behind Nudge — the UK’s #1 marketing podcast, downloaded hundreds of thousands of times.But today?You get Phill unplugged — telling stories, breaking down psychology, and showing you how a few behavioral science principles can transform your business, your life, your TikTok following and even your marathon time.? What you’ll hear inside (and why you will NOT want to stop listening):How a chocolate bar hijacked Phill’s childhood brain into love for marketingA caramel wafer + a tiny line on the wrapper (“7 million sold this week”) = the moment Phill discovered the power of social proof… years before he knew what social proof was.The loyalty card trick that increased customer return rates by 82% and why you are so loyal to your favorite coffee shopA barista stamping his card twice for free wasn’t kindness — it was the endowment effect and reciprocity in action.Why Uber wins (and traditional taxis fail)It’s not price.It’s not convenience.It’s the illusion of control, and once you see it, you’ll start spotting this everywhere.The Peak-End Rule, and how Phill used it to finish 2nd in an ultramarathonA Nobel Prize–winning principle that helps restaurants delight customers… and helps Phill outrun people and stick with hard training.The curiosity hack that got Phill 10,000 TikTok followers in one weekShakespeare used it.Dickens used it.Clickbait uses it.You should too.Why handwritten notes outperform almost every digital strategyOne South Korean study.$50+ increase per customer.And the wild story of a family who bought their dream home on a street where no houses were for sale — just by using this principle.The biggest mistake companies make when raising pricesAnd the simple, psychology-backed tweak that reduces cancellations and makes customers say yes almost every time.How to use behavioral science TODAYPhill shares easy, immediately applicable ideas you can use at work, at home, in relationships, in your next email or conversation.If you listen to ONE episode this month - make it this one.It’s packed with stories, experiments, practical tools, and “holy sh*t, why didn’t I know this sooner?” insights you’ll use for the rest of your life.About Phill AgnewPhill Agnew is the host of Nudge, the UK's #1 marketing podcast — a critically acclaimed show that brings behavioral science to life through real experiments, research, and practical applications. His work has featured world-renowned thinkers like Rory Sutherland
